Privacy Policy

Effective January 1, 2026

Prestige Castle Rock Concrete, concretecastlerock.com, team@concretecastlerock.com

Who this policy covers

This policy explains how Prestige Castle Rock Concrete handles the information you share with us when you visit our website, call us, or ask for an estimate. We're a concrete contractor in Castle Rock, CO, and we pour driveways, patios, slabs and other flatwork for homeowners across the area.

It applies to this website, starting at our home page, and to the calls, texts, emails and form requests that come through it. You can read more about who we are on our About page.

What information we collect

When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email, the address of the job, and a description of the work, such as a cracked driveway or a new patio. If you add photos or extra notes, we keep those too, because they help us understand the job before we come out.

When you call or email us, we keep your number or email address, along with any notes from the conversation that we need to schedule an estimate or do the work.

When you browse the site, some information is collected automatically. That includes your browser and device type, the pages you visit, how you got to the site, and a general location based on your IP address. We don't use this to identify you personally.

Cookies and analytics

Our website uses cookies, which are small files your browser stores, to keep the site working and to understand how people use it. Analytics tools use these cookies to show us things like which pages get read most and where visitors leave, so we can make the site easier to use.

You can block or delete cookies in your browser settings. The site will still work, though some features may not behave the same way.

How we use your information

We use what you send us to answer your questions, set up an on-site estimate, write up a quote, schedule the work, and follow up once the job is done. We may also use it to send you appointment reminders or updates about your project.

We use site analytics only to improve our website. We don't use your information for anything unrelated to your request or your job.

Who we share it with

We don't sell your personal information, and we don't rent or trade it to marketers.

We share information only when it's needed to do the work or run the business. Our contact form is run by an outside form service, and our analytics come from an outside provider, so those companies process data on our behalf. We may also share job details with a supplier or subcontractor working on your project, or when the law requires it.

How long we keep it

We keep your information only as long as we need it. If you ask for an estimate and don't book, we keep your request for a reasonable time in case you come back with questions. If we do the job, we keep the records longer, because we may need them for warranty questions, taxes and other legal reasons.

When we no longer need the information, we delete it or remove anything that identifies you.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.

Depending on where you live, you may have other rights under state law. We'll respond to any request within a reasonable time, and we may need to confirm your identity first so we don't hand your information to the wrong person.

How we protect your information

We use reasonable steps to keep your information safe, and we limit access to the people who need it to serve you. No website or online service is completely secure, so we can't promise that information sent over the internet will never be exposed.

Children's privacy

Our website is meant for adults who are hiring a contractor. We don't knowingly collect information from children under 13, and if we learn that we have, we'll delete it.

Changes to this policy

We may update this policy when our website or our business changes. When we do, we'll post the new version on this page, and it applies from the time it's posted.

How to raise a privacy concern

If you have a question about this policy, want to make a request about your information, or have a privacy concern, reach out through our Contact page or call us at (720) 676-1126. We're based in Castle Rock, CO 80104, and we're available Monday through Sunday, 8 AM to 9 PM.